I was on the train on my way to work. I will never forget it. All of a sudden, every cell phone on the train started ringing. People started talking about a plane hitting the WTC. No one was really sure exactly what had gone on at that moment. When I got off the train at my stop, people were running up the stairs to the train. It was very creepy because people are usually running down the stairs to get to work on time in the morning. Some people were crying. Once I got in my office, I found out what had happened and heard about the second plane. I tried to call friends in Manhattan and could not get through. It took several days to get in contact with my friends there. It was awful.